FAQ for customers
How does Viselance work?
Ordering a paper at Viselance is super easy and it is done in three simple steps:
Please note that we have our writers ready to work on your paper. Do not be afraid to ask for help.
What services do you offer?
We offer many services. All related to academic writing. To learn more, see the services page.
But, we also include special offers such as essay writing contest and scholarships.
Is my paper original?
Yes. We always make sure that we have checked your paper for plagiarism using online paid software. Then we send the plagiarism report together with the final paper.
One writer said:
You don't want to become guilty of plagiarism by letting someone else's words get inadvertently mixed in with your own. If you do feel the need to paste in a block of research while you're writing, be sure to highlight the copied text in a different color so you can go back and remove or rewrite it entirely later. Gayle Lynds
So to make sure that the paper is original, we cite every source accordingly.
What is the word count for 1 page?
- 1 page double spaced is equal to 275 words.
- 1 page single spaced is equal to 550 words.
What if my paper is not according to the instructions?
If the paper is not in accordance to your instructions, we ask that you request for a revision. See our revision policy.
But, the likelihood of this happening is low. We send you progress reports twice or thrice before the paper is completed.
What if I do not need the paper anymore?
Sometimes you may order a paper but because of unseen circumstances, cancel the order.
If this happens, you will inform us immediately. Then you will pay 40% fee for cancelling the order.
if you have already paid $40 for an order you will be charged $16 as the fee for canceled order.
How will I receive my paper?
We send all papers through email although this might change in the future.
Can I change my initial instructions?
you can change your initial details within one hour of submitting them.
But, a change of details after one hour is subject to an additional 10% fee on the initial cost of the order per page.
You modified the details of a 10 page paper after one hour of submitting it. You are paying $10 for each page. Additional fee of $1 will be charged for each page.
So in total you will be charged + $10 on the original price.
Where are we located and where are our writers from?
Viselance is located in California. We will soon open office in different parts of the world.
We work with writers from all over the world some are native English speakers while others speak English as their second language.
How can I pay for writing help?
You can pay through PayPal or any other major credit card.
But if your country does not support paypal, talk to the support team. They will find a solution for you.
Is this service confidential?
Yes. The service is confidential. We do not at any one time share information with third parties.
How do I know my paper is original?
We make sure the paper is original. Then we send plagiarism reports along with the final paper.
Can I get a discount?
When i was in college, life was not easy because of tight budgets. We know this has not changed up to now.
That is why we are willing to give a discount for your first order. You discount code is VIS15. Just make sure to mention this when ordering.
To learn more, read the discount policy.
Are you available 24/7?
We work around the clock making sure that you get served wherever you are, any time.